The difference is what the content enables someone to do.
For example, imagine someone wants to improve their website’s SEO.
| Content | Example | What it delivers |
|---|---|---|
| Useful | A list of 10 SEO tools | Information |
| Helpful | Which SEO tool to use, when, and why | Guidance |
| Both | A comparison of tools, including costs, limitations, and recommendations for different situations | Information that supports a decision and makes you taking action |
Useful content lists the ingredients for Cajun spices.
Helpful content gives you a recipe that uses them.
The best content goes further:
step-by-step instructions, images or video that help you make the dish yourself.
Don’t just inform. Help people do.
Disclaimers: